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On Use of Factor Analysis in Analyzing Service Quality Performance

Pawitan, Gandhi (The Institute of Publishing Faculty of Economics Trisakti University, 2007)

Performance measurement within organization is not only in financial aspect but also in a quality of services must take into account. This measure becomes extremely important when organization focus in purely ...

Segmentation of paratransit users based on service quality and travel behaviour in Bandung, Indonesia

Tarigan, Ari K.M.; Susilo, Yusak O.; Joewono, Tri Basuki (Taylor and Francis, 2014)

Using a data-set collected among paratransit users in Bandung, Indonesia, this paper explores the impacts of paratransit users’ negative experiences and dissatisfactions with their paratransit usage pattern. Segmentation ...

The Importance of Indonesian Anthropometric Language

Prasetyo, Yuri Hermawan; Alfata, M. Nur Fajri; Widyahantari, Rani; Salura, Purnama (Progress, 2014)

Kajian Ekivalensi Mobil Penumpang Pada Tipikal Jalan Antar Kota Empat Lajur Dua Arah Terbagi

Joewono, Tri Basuki; Tjastadipradja, Mokhammad Akbar Raharja; Rachmawan, At-thur (Puslitbang Jalan dan Jembatan - KemenPUPR, 2015)

Reasons Underlying Behaviour of Motorcyclists Disregarding Traffic Regulations in Urban Areas of Indonesia

Susilo, Yusak O.; Joewono, Tri Basuki; Vandebona, Upali (Elsevier, 2015)

Over the last decade, motorcycle use has been rapidly increasing in Indonesia as have violations of traffic rules committed by motorcyclists. This study aims to explore the impacts of motorcyclists’ attitudes, habits, ...

Behavioural Causes and Categories of Traffic Violations by Motorcyclists in Indonesian Urban Roads

Joewono, Tri Basuki; Vandebona, Upali; Susilo, Yusak O. (Taylor & Francis, 2015)

To prevent road accidents and formulate policies to promote road safety in urban roads, it is crucial to understand factors that cause violation of traffic rules. Although such issues have been investigated in developed ...

The Causal Relationship of The Service Quality of Trans Jakarta Busway

Joewono, Tri Basuki; Santoso, Djoen San; Ningtyas, Dhany Utami (Springer-Verlag, 2012)

The implementation of the TransJakarta Busway in 2004 is viewed as one of the solutions to provide higher-quality public transportation service to solve the transportation problem in Jakarta. An improvement in service ...

Paratransit Service in Indonesia: User Satisfaction and Future Choice

Joewono, Tri Basuki; Kubota, Hisashi (Taylor & Francis, 2008)

This paper explores user satisfaction with making use of paratransit in Bandung, Indonesia. User perceptions of attributes are analyzed using factor analysis to find representing attribute types and factors of service ...

User Satisfaction with Paratransit in Competition with Motorization in Indonesia: Anticipation of Future Implications

Joewono, Tri Basuki; Kubota, Hisashi (Springer Science+Business Media B.V., 2007)

The rapid pace of motorization throughout the world has changed travel behavior, which in turn has influenced every aspect of transport operations. This impact has also increasingly challenged the future existence of ...

Exploring Negative Experience and User Loyalty in Paratransit

Joewono, Tri Basuki; Kubota, Hisashi (Transportation Research Board, 2007)

Negative experience, commonly expressed in the form of complaints, are not usually considered in the operation of paratransit, especially in developing countries. There have been few studies of negative experiences with ...

Paratransit Transport in Indonesia: Characteristics and User Perceptions

Joewono, Tri Basuki; Santoso, Djoen San; Susilo, Yusak O. (The Eastern Asia Society for Transportation Studies, 2015)

Paratransit, well known as Angkutan Kota (Angkot) in Indonesia, has been a major public transport mode in most developing countries. This mode offers public a frequent and flexible service, regulated via a micro cooperation, ...

Causal Relationship Regarding Quality of Service of Public Transport in Indonesian Cities

Joewono, Tri Basuki; Ningtyas, Dhany Utami; Tjeendra, Melinda (The Eastern Asia Society for Transportation Studies, 2010)

The service of public transportation in Indonesia nowadays faces a critical condition, as the competition with motorization becomes harder. Government and operator should provide a suitable and acceptable service quality ...

An Exploration of Public Transport Users' Attitudes and Preferences towards Various Policies in Indonesia: Some Preliminary Results

Susilo, Yusak O.; Joewono, Tri Basuki; Santosa, Wimpy (The Eastern Asia Society for Transportation Studies, 2010)

This study explores the impacts of individual attitudes and past experiences toward the various public transport policies in Indonesia. Interview and travel diary surveys among public transport users were carried out in ...

The Multigroup Analysis Regarding User Perception of Paratransit Service

Joewono, Tri Basuki; Kubota, Hisashi (The Eastern Asia Society for Transportation Studies, 2007)

Paratransit is used extensively in almost all cities in Indonesia, as well as in many developing cities. The aim of this research is to explore user perceptions of paratransit operation, regarding quality of service, ...

The Exploration of The Sustainability of Urban Transport In Medan, Indonesia

Joewono, Tri Basuki; Santosa, Wimpy; Kubota, Hisashi (The Eastern Asia Society for Transportation Studies, 2007)

It is widely agreed that sustainable public transport is important for developing cities. However, there is a wide variation in definition of sustainable public transport. Thus, this article has an aim to explore the ...

Safety and Security Improvement in Public Transportation based in Public Perception in Developing Countries

Joewono, Tri Basuki; Kubota, Hisashi (International Association of Traffic and Safety Sciences (IATSS) - Elsevier, 2006)

Public transportation poses a higher risk of safety and security since there happen to be more passengers in one car. The problem becomes worse in developing countries, because of the lack of suitable and integrated ...

The Characteristics of Paratransit and Non-Motorized Transport in Bandung, Indonesia

Joewono, Tri Basuki; Kubota, Hisashi (Eastern Asia Society for Transportation Studies, 2005)

Angkutan Kota (paratransit) and non-motorized vehicles still exist in many small and big cities in Indonesia. This paper intends to explore the characteristics of paratransit and NMT in Bandung. Operational, financial, ...

Kajian Nilai Ekivalensi Mobil Penumpang Berdasarkan Data Waktu Antara Pada Ruas Jalan Tol

Prima, Gary Raya; Iskandar, Hikmat; Joewono, Tri Basuki (Puslitbang Jalan dan Jembatan Badan Litbang Departemen Pekerjaan Umum, 2014)

Nilai ekivalensi merulpakan faktor konversi yang digunakan untuk mengubah arus lalu lintas campuran menjadi arus lalu lintas yang homogen. Nilai ekivalensi mobil penumpang (emp) perlu dievaluasi karena perilaku dan ...

Waktu Antara Bus Trans Metro Bandung Koridor Cicaheum-Cibeureum

Ramdhan, Bella Pamuji; Joewono, Tri Basuki (Forum Studi Transportasi antar Perguruan Tinggi (FSTPT), 2015)

Waktu antara merupakan faktor penting bagi pengguna angkutan publik dan operator karena waktu antara merupakan suatu indikator kualitas layanan sistem transportasi angkutan publik. Tujuan studi ini adalah mendeskripsikan ...

Pengembangan Metode Pengumpulan Data Perjalanan Berbasis Aktivitas Dan Lokasi

Hadi, Prayoga Luthfil; Joewono, Tri Basuki (Forum Studi Transportasi antar Perguruan Tinggi (FSTPT), 2014)

Analisis perjalanan berbasis aktivitas dan lokasi belum banyak dikembangkan di Indonesia karena rumitnya proses pengumpulan data dan sumber daya yang diperlukan. Untuk itu diperlukan upaya pengembangan metode pengumpulan ...

Eksplorasi Perjalanan Mahasiswa Terkait Kegiatan Kampus Berdasarkan Catatan Perjalanan

Joewono, Tri Basuki; Rizki, Muhamad (Forum Studi Transportasi antar Perguruan Tinggi (FSTPT), 2014)

Pelaku perjalanan berusaha untuk mengefisienkan perjalanannya melalui beragam cara. Mahasiswa saat ini diduga memiliki aktivitas yang lebih beragam, sehingga perilaku perjalanannya berubah. Tujuan studi ini adalah menganalisis ...

Kualitas Pelayanan Halte Trans Metro Bandung

Gultom, Hansen Samuel Arberto; Joewono, Tri Basuki (Forum Studi Transportasi antar Perguruan Tinggi (FSTPT), 2014)

Salah satu aspek penting layanan Trans Metro Bandung (TMB) adalah tempat pemberhentian (halte). Analisis tentang kualitas pelayanan sebuah halte penting untuk dilakukan dilakukan karena secara langsung dirasakan oleh ...

Aksesibilitas Menuju Fasilitas Kesehatan di Kota Bandung

Hadi, Prayoga Luthfil; Joewono, Tri Basuki; Santosa, Wimpy (Forum Studi Transportasi antar Perguruan Tinggi (FSTPT), 2013)

Kesempatan untuk memenuhi kebutuhan pelayanan kesehatan dipengaruhi oleh aksesibilitas fasilitas kesehatan tersebut. Tujuan penelitian ini adalah menganalisis aksesibilitas menuju lokasi pelayanan kesehatan di Kota Bandung ...

Motorcycle in the West Java Province: Its Growth and Characteristics

Joewono, Tri Basuki; Lauw, B.Z.; Hendy, H. (Civil Engineering Dimension, Petra University, 2013)

Motorcycle provides several positive aspects in providing mobility, but its rapid increase in ownership and usage should be anticipated. The West Java Province has the highest number of population in Indonesia, which is ...

Persepsi Tentang Pengalaman Negatif Pengguna Angkutan Publik Perkotaan

Rachmatia, Dita; Joewono, Tri Basuki (Forum Studi Transportasi antar-Perguruan Tinggi (FSTPT), 2009)

The service quality of public transportation in several cities in Indonesia has not fulfilled the expectation yet. There are many negative experiences that have been experienced by the user of public transportation. The ...

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