Abstract:
This study explores the impacts of individual attitudes and past experiences toward
the various public transport policies in Indonesia. Interview and travel diary surveys among public transport users were carried out in three different metropolitan in Indonesia: Jakarta, Bandung and Jogjakarta. The equity and affordability issues, previous experiences, the relationships between importance and satisfaction of the service’s elements and the preferences towards various policies are explored. The results show that the acceptability of the individuals towards various different policies is formed by individuals’ various socio-demographic aspects and is learning processes overtime. Only focus in one aspect, such as cost, negatively impacts the whole public transport system.
