Accuracy of bus timetable using information communication and technology GPS to inform Trans Metro Bandung Bus passenger

Abstract

Trans Metro Bandung (TMB) bus in Bandung, Indonesia operates since 2008 with three routes.In 2016, TMB operator implements a Global Positioning System (GPS) to inform passengers regarding bus arrival time at each bus shelter. The study aim is an evaluation of how accurate is the TMB GPS and recommendations to improve service quality. The case study is on two TMB routes implement TMB GPS, observing arrival time at each bus shelter by real-time, by TMB GPS, by google map, and by Waze. The comparative analysis used to evaluate the time accuracy. Results of a study using statistical tests indicated that bus arrival time between real-time and all those applications is the same, but the average time difference between real-time and GPS TMB arrival time is still 13 s. Recommendations provided are improving internet quality and facility, implement TMB GPS to all TMB bus and disseminate the TMB GPS to the society.