Comparison of User Perception of Willingness and Ability to Pay for Paratransit Service in Bandung

Abstract

Public transportation fare determination covers a variety of factors, ranging from the cost of providing the service to urban transport policy. which will be expressed in the fare level, fare structure, and method of fare collection. In fact, the current practice of fare determination results in much controversy from operators and users, for example in Indonesia. The main problem focuses on the different perceptions regarding 'the suitable fare' for all stakeholders. This article aims to compare the user perception of willingness and ability to pay for paratransit. The data were collected from a survey in Bandung. Indonesia. and analyzed using statistical analyses. The findings illustrate a gap between the values of willingness and ability, and also reveal that people different valuations regarding their related perceptions. This study also discusses the policy implications of this analysis.