Abstract:
The problem structuring methods used to deal with complex and ill-structured problems. One of the method of structuring ill-structured problem is the Strategic Choice Approach (SCA), while one of the problems of complex and ill-structured problems is a supply chain management problems. This research proposes the use of a cognitive map and SCA on the problems structuring method of supply chain management at Perseroan Terbatas X a leading manufacturing company in Indonesia. Three main results of this study are structuring problems, choosing of the top priority problems, and choosing of troubleshooting options among other identified options.
